Amenities & Facilities
property Top Amenities
Top Highlights
Front desk [24-hour]
Great food & dining
Free Parking
Located in heart of Al Madinah
Business Facilities
Business centre
Fax/photocopying
Meeting/banquet facilities
Cleaning Services
Laundry
Ironing service
Daily housekeeping
Dry cleaning
Trouser press
Cleanliness & disinfection
Linens, towels and laundry washed in accordance with local authority guidelines
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Use of cleaning chemicals that are effective against Coronavirus
Common Areas
Shared lounge/TV area
Food & Drink
Fruits
Kid meals
Special diet menus (on request)
Restaurant
Grocery deliveries
Packed lunches
Coffee house on site
Kid-friendly buffet
Breakfast in the room
Room service
Food & drink safety
Physical distancing in dining areas
Delivered food is securely covered
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Breakfast takeaway containers
Front Desk Services
Tour desk
ATM/cash machine on site
24-hour front desk
Express check-in/check-out
Invoice provided
Private check-in/check-out
Lockers
Valet parking
Luggage storage
Concierge service
Currency exchange
General
Parking on site
WiFi available in all areas
Parking
Private parking
Miscellaneous
Non-smoking rooms
Soundproof rooms
Auditory guidance
Family rooms
Toilet with grab rails
Emergency cord in bathroom
Visual aids: Tactile signs
Facilities for disabled guests
Air conditioning
Wheelchair accessible
Lower bathroom sink
Visual aids: Braille
Lift
Higher level toilet
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Pool and Spa
Spa lounge/relaxation area
Spa and wellness centre
Spa facilities
Fitness centre
Safety & security
Smoke alarms
Safety deposit box
Fire extinguishers
Security alarm
CCTV outside property
24-hour security
CCTV in common areas
Safety features
First aid kit available
Face masks for guests available
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Access to health care professionals
Process in place to check health of guests
Thermometers for guests provided by property
Staff follow all safety protocols as directed by local authorities
Services
Free WiFi
Internet services
WiFi
Shops
Minimarket on site
Transportation
Public transport tickets
Car hire
Parking garage
Accessible parking